Child & Spousal Support

The Support Clearinghouse will only issue two (2) live checks to the Custodial parent.

 

If the Custodial parent does not sign up for an electronic payment card (EPC) or direct deposit after two (2) live checks have been issued, the Support Clearinghouse will automatically send out a “Bank of America” electronic payment card to the address of record.  Activate your card immediately upon receipt.

 

To sign up for free text and e-mail alerts or to view frequently asked questions visit:
http://www.bankofamerica.com/azdesEPC or call 855-847-2030.

 

(The Clerk of the Superior Court has no affiliation with the electronic payment card and is not responsible for any fees associated with the use of the card.)

 

Direct Deposit:

If you choose to have your support payments received by direct deposit you must check the box on the form.  You cannot have a card and direct deposit.

 

You must fill out and submit the form (link below) to the Clerk of the Superior Court Support Department along with a voided check and/or letter from your banking institution with your name, your account number and routing number.  Payments can be deposited in your checking or savings account.

Electronic Payment Authorization/Direct Deposit Form

 

Note: Change of Address must be in writing.  You must notify the Clerk within 10 days.  The Clerk of Superior Court staff cannot accept address updates over the phone.

 

Modify Electronic Payment Card or Direct Deposit

You must complete a new Electronic Payment Authorization/Direct Deposit Form.

 

Please allow 2 – 3 weeks for processing.  Do not change your account or cancel your card until payments have applied to your new account or you have activated your new card.  (If your card has been lost or stolen, contact Bank of America immediately).

 

IMPORTANT: If your case is enforced by the Department of Child Support Services you can print out the form; however you will need to mail the completed form with all required documentation to:

AZ Support Distribution Unit

Attn: EPC Unit

PO Box 36626

Phoenix, Arizona  85067-6626

Effective December 1, 1998, unless the court has ordered otherwise, all support payments are made payable and processed by the Support Clearinghouse.

 

The Support Payment Clearinghouse receives and disburses all monies, including fees and costs associated with support and maintenance payments.

 

The Support Payment Clearinghouse does not enforce support payments.

 

Please contact the Support Payment Clearinghouse by their automated phone system to check the status of payments:

 

IV-D: 1.800.882.4151

Non IV-D: 1.877.903.1900

 

Note: You will need your ATLAS case number available when contacting the Support Payment Clearinghouse automated phone system.  Please contact your local Clerk’s Office for your ATLAS number or your case worker at the Department of Child Support Services (DCSS).

 

ADDRESS:

If you are self-employed and/or do not have a court ordered Income Withholding Order through your employer and/or are waiting for your employer to process the Income Withholding Order, you must mail your payments to the Support Payment Clearinghouse:

 

Support Payment Clearinghouse

PO Box 52107

Phoenix, Arizona  85072-2107

 

Checks and/or Money Orders are made payable to the Support Clearinghouse and must include the ATLAS number.

 

If you need your ATLAS number and your support and/or maintenance case is through Pinal County you can contact the Support Department at (520) 866-5321.

 

(Related A.R.S. §25-510 and §46-411).

Arizona iPayOnline

 

A convenient, secure and easy way for individuals and employers to schedule and make child support payments via the web using funds from their bank account(s). To view features or frequently asked questions and to get started, register at https://ipayonline.azsdu.net

 

Need assistance when registering? Call the Customer Service Line at 602-843-1230 or 844-518-4385 toll free.

 

(The Clerk of the Superior Court is not responsible for the maintenance of Arizona iPayOnline and cannot assist with questions as to the functions of Arizona iPayOnline.)

If available, please have your 12-digit ATLAS number ready when you call.  If not, staff will be asking for your social security number to properly locate your case. The Clerk’s Office cannot give out any information to a third-party.

 

The Clerk Office is unable to access payment information for IV-D cases.  Please contact your case manager at the Department of Child Support Services.  The Pinal County local number is 520.251.5900.

 

Court order support/maintenance payments NOT enforced by the State please contact your local Clerk’s Office.  For Pinal County Superior Court cases please contact the Support Department at 520. 866.5321.

 

Other resources to check for payments:

 

Support Clearinghouse – Automated phone system

 

IV-D: 1.800.882.4151

Non IV-D: 1.877.903.1900

Support staff can only complete an Arrearage Calculation on Non IVD cases.  A case is considered non IV-D if neither party to the case has received cash assistance (i.e. AFDC or TANF) in the past, nor had applied for IV-D State services (i.e. establishes paternity, establishes or enforces support).  If you are unsure if your case is state enforced you may visit Child Support Services.

 

Please fill out the Arrearage Calculation Request form.

 

View the Arrearage Calculation Request form for fees.

 

Certified Official Payment History:

The Official Payment History is a detailed report containing multiple pages often used by the Court and/or other entities requiring a certified document.  The Official Payment History is a complete history from the first payment forward.  (Unless an affidavit of direct payment was received any payments made directly to the party will not reflect on this report).

 

Please fill out the Payment History Request form.

 

View the Payment History Request form for fees.

Summary Payment History:

The Summary Payment History is available online by clicking on the “Online Summary Payment History Request” link below. A summary payment provides a list of the monthly amounts paid during the current year and the previous year.  The summary is a short version of the Official Payment History and will not be certified.

 

You will need your  12-digit ATLAS number and the zip code on record.

Online Summary Payment History Request

What you need to do:

If you want to process a change of name and/or address for our records, you may do any of the following:

 

In person:

Florence – Main Office

971 N. Jason Lopez Circle Bldg A

Florence, Arizona  85132

(520) 866-5321

 

Casa Grande – Satellite Office

820 E Cottonwood Lane Bldg B

Casa Grande, Arizona  85122

(Closed for lunch between 12:00 p.m. and 1:00 p.m.)

 

Apache Junction – Satellite Office

575 N. Idaho Road Suite 109

Apache Junction, Arizona  85119

(Closed for lunch between 12:00 p.m. and 1:00 p.m.)

 

Mail

Pinal County Clerk of the Superior Court

Support Department

PO Box 628

Florence, Arizona  85132

 

What you need to list for an address change:

For a change of address, please list your ATLAS number, court case number, old address and new address, names of both parties, daytime phone number, and effective date of move.  Please date and sign the written information

 

**If your address is protected per a court order, make sure to check the box located on the form.

 

What you need to provide for a name change:

You must include your ATLAS number, court case number, names of both parties as shown on your divorce/court order, your new name, daytime phone number and effective date of change.  Please date and sign the written information.

 

Change of Address form

Glossary of Terms